Please let us know if you cannot make your lesson!
We know that sometimes things come up – illness, injury, holidays, school events – and that you may not be able to make your scheduled lesson every week. But what should you do if you can’t attend your lesson? Please just let us know and book a makeup lesson. (There is a 70c administration charge per makeup lesson booked).
Make up lessons are booked at a date and time that suits you. You can even use make ups for siblings providing they are in the program, and can do a makeup at either centre. It is very important that you let us know if your child cannot attend their regular lesson so that we can offer make ups to customers and ensure everyone gets the lessons they are entitled to. The best way to let us know if your child cannot make a lesson is via our app, Nepean Swim.
Have you downloaded our App yet? It is available at both the App Store and Google Play, just search for Nepean Swim. Its free, and allows you to access information and special features at your fingertips. Please use this app to inform us of your child’s absence from their lesson, so that we can offer the space to someone else for a make up lesson, especially at this busy time of year as we come into summer! Thank you for your cooperation in this – we want everyone to be able to do both their lessons, and make ups, when life gets in the way of your regular lesson!